Terms & Policies

Welcome to The Unbound Avenue

By purchasing from The Unbound Avenue, you agree to the following terms and policies. These guidelines help us keep things running smoothly so you can focus on planning your next great adventure.

1. Digital Products

  • All digital product sales are final. Due to the nature of instant downloads, we do not offer refunds, exchanges, or cancellations once the file has been delivered.

  • File formats, sizes, and usage instructions are provided in the product description. Our downloads typically come in US Letter and A4 sizes for universal compatibility.

2. Physical Products (Future POD/Dropshipping)

  • Physical products will be produced and shipped via third-party partners. Shipping times, costs, and availability may vary by location.

  • If an item arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can arrange a replacement.

3. License & Personal Use

  • All products are for personal use only unless otherwise stated. You may not resell, share, or distribute purchased files or printed materials without prior written permission.

  • If you’d like to discuss commercial licensing, please contact us.

4. Payment

  • All prices are listed in USD. Payment is processed securely through Shopify’s approved payment providers.

  • Applicable taxes will be calculated at checkout based on your location.

5. Refunds & Exchanges

  • Digital downloads: Non-refundable.

  • Physical products: Refunds or exchanges are only available for defective or damaged items.

6. Order Issues

If you experience a problem with your order, please reach out via our Contact Page with your order number and details. We respond within 1–2 business days.

7. Disclaimers

  • While we provide travel inspiration, resources, and tools, we are not responsible for your personal safety, travel arrangements, or any issues arising during your trips.

  • Always verify local regulations, entry requirements, and safety guidelines before traveling.